Systems & Process
Enhance internal controls and optimize systems for achieving measurable growth with our team of experts.
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750
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Assignments
10
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Years of Experience
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Team of
Experts
0
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Repeat Client Engagements
700
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Assignments
0
+
Years of Experience
0
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Team of
Experts
0
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Repeat Client Engagements
Strengthen governance, improve operational efficiency, and support sustainable business growth with our end-to-end advisory across systems, controls, and business processes.
Our team assesses and improves the linkage of processes and systems in organisations to enhance overall efficiency. We map existing workflows, design target-state operating models, close control gaps, and remove inefficiencies, ensuring that technology enables the business. From scaling after rapid growth and planning for ERP transitions to maturing control environments, we offer solutions that can be implemented and deliver long-term results.
Service Areas Within Systems & Process
SOP Development & Documentation
We establish and document standard operating procedures in accordance with governance and regulatory standards, as well as day-to-day operational activities.
Process Mapping & Re-engineering
We redesign end-to-end business processes to avoid delays and duplication, delivering tangible improvements in speed and quality.
Internal Control Framework Design
Our team creates and implements preventive and detective controls across critical processes to enhance data reliability, minimize operational risk, and ensure compliance requirements are met.
Automation & Digitisation Advisory
We identify and prioritise automation opportunities, such as low-code platforms, workflow engines, and RPA, that help save time and eliminate manual effort.
Managing Process Efficiency & Cost Optimisation
Our experts optimise end-to-end processes, cost, and cycle-time to minimize waste and turnaround time, and maximize resources.
System Process Alignment
We align business processes with system functions, data flows, and configuration settings to avoid workarounds and minimize process breakdowns.
Ascentium Insights
Frequently Asked Questions
What are the impacts of systems on business processes?
Systems help support and computerise business processes. When systems are misaligned (either by poor configuration, workarounds, or outdated systems) it results in inefficiencies, gaps in control and data integrity.
What are some of the typical business process issues?
They often struggle with manual reliance, non-standardization of processes, inadequate or obsolete documentation, inadequate internal controls, and siloed systems, which lack end-to-end visibility.
What is the role of the controls in the business processes?
If transaction processing is accurate, consistent and compliant with policies, the controls are built into the processes. Proper controls, preventive and detective, minimize the possibilities of errors, frauds, and non-compliance.
When is the right time for an organisation to look at processes?
Process reviews must be done when the process changes significantly (merger, changes in system, changes in regulation, rapid growth, etc.) and should be done periodically to assure that the process is efficient and that the controls are effective.
What are the differences between process improvement and re-engineering?
Process improvement is about making incremental improvements to current processes; fixing up bottlenecks, improving controls, shortening cycle-time etc. Re-engineering is a totally new approach to redesigning a process to realize transformational benefits in terms of performance or cost.
What are the benefits of automating business processes?
It supports efficiency, prevents human error, and speeds up the processing time. The repetitive nature of a task, which falls under a set of rules, can be automated with tools like RPA, workflow engines, and low-code platforms, thereby freeing up teams to concentrate on more valuable work or decision-making.
Why is documentation important for process governance?
Documentation such as SOPs, process maps and control matrices serve as one source of truth for how work should be done. It aids in training, audit preparation, compliance with regulator, and rules and continuity in the event of the loss of key employees.
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